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Help / FAQ Terms

We have set out our answers to the most frequently asked questions below. If you cannot find the information you need, please contact us.

1) - Questions about shopping at Home AV Direct

2) - Questions about contact & products

3) - Questions about payment

4) - Questions about delivery


5) - I am having problems using the site


6) - I have just placed my order

7) - I have received my order


8) - Terms and conditions

9) - Privacy policy

10) - Alternative Payment Methods


8 Terms and conditions

> Conditions of use

Products available for sale on this website are subject to the terms and conditions displayed herein. By purchasing products on this website you agree to be bound by these terms and conditions. We reserve the right to change these terms and conditions at any time, and you are bound by the version available on the site at the date of purchase.

For further details on our terms and conditions, visit:

  • Trademarks
  • Copyright
  • Your representations
  • Prices
  • Payment
  • Title
  • Liability


> Trademarks

All trademarks and registrations are the property of their respective owners.


> Copyright

All text, images, pictures and photographs are copyright of the respective manufacturer's and/or Home AV Direct. Any use of text or pictures without the owner's consent or written prior permission will be considered an infringement of copyright.

> Your representations

You represent and warrant that you are at least 18 years old and have the legal right and ability to enter into this agreement and to use any debit or credit card used to purchase goods or services on this site. You also warrant that all information you have provided is accurate and true.

> Prices

All prices stated on the website are inclusive of VAT, but exclusive of delivery costs, except where stated. Prices and availability of products may be changed at any time without notice. Prices in retail stores may be different to the prices shown on this website. To be entitled to purchase any product from any of the retail stores, at the website price, please bring a printout of the required item(s).


> Title

Title to the product passes at the time of despatch from our warehouse. We are not liable for any loss or damage caused during delivery.


> Liability

We are not liable for loss of profits, loss of business or other consequential, special or indirect loss arising out of the use of any product purchased from this site. All implied warranties and undertakings are excluded to the maximum extent permitted by law.