COVID-19 Update: We are still shipping, delivering nationwide and here for any help and advice you may need. Our store is open for a pre booked collection service only

Please Click here for further delivery and pre booked collection info.

Christmas 2019 Opening Times & Returns policy

Christmas Returns Policy

  • Any product purchased between 22/11/19 and 24/12/19 will qualify for our extended returns policy.

  • If your purchase is made within this time you have until 01/01/2020 to inform us of your intention to return your items.

  • All orders placed within this time which are outside of the standard 14 day policy can only be returned for a credit. All credits need to be used within 90 days of issue.

  • Please ensure you inform our Customer Service team in writing or via email (returns@homeavdirect.com).

  • Any items being returned need be in brand new, unopened and unused condition.

  • All products must be returned to us within 14 calendar days after our Customer Service team have authorised a return.

  • Any promotional items received FREE at the time of purchase must also be returned, unused and unopened, otherwise the value of the promotional item will be deducted from the credit.

Please note: Our normal returns policy still applies on all orders if you are within the 14 day returns period.



STORE OPENING HOURS: CHRISTMAS WEEK & AFTER:

Mon 23rd Dec: 9:30am - 6:30pm

Tuesday 24th Dec (Christmas Eve)9:30am - 4:30pm

Wednesday 25th Dec (Xmas Day)CLOSED

Thursday 26th Dec (Boxing Day): CLOSED

Friday 27th - Saturday 28thDec: 9:30am - 6:30pm

Sunday 29th DecCLOSED

Monday 30th Dec: 9:30am - 6:30pm

Tuesday 31st Dec (New Years Eve): 9:30am - 4:30pm

Wednesday 1st January 2020 - CLOSED

Thursday 2nd Jan onwards - Normal store hours resumed

 

WE WISH YOU ALL A VERY MERRY CHRISTMAS & A HAPPY NEW YEAR.