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Primare NP5 Prisma MK2 - Network Player OPENBOX

✓ 2 Year Warranty included
✓ Authorised UK Dealer
✓ FREE Next Working Day Courier Service to mainland UK

Designed to be small enough to slip inconspicuously into any system, NP5 Prisma has all the functionality found in our award winning Prisma enabled models providing full network player technology to virtually any component with a digital input, both stereo and multi-channel, whether Primare or another brand.

Regular Price £550.00
On Sale Price £499.00
YOU SAVE 9.27%

 

Key features

  • Stream hundreds of music services from the internet using familiar apps and devices, including high resolution platforms like Qobuz, Spotify, and Tidal HiFi
  • Full device optimisation and control of network connected hard drives with the Prisma application
  • Advanced control options including digital output configuration, voice control, and sophisticated media management software with Roon
  • Control of volume, mute, standby, and input selection of previous Primare models with RS232 connection

What HiFiClass think:

“If anyone is planning to upgrade their system with network functionalities, then they should consider the Primare proposal. With a good DAC, NP5 Prisma transport is able to offer the sound that is natural, musical, but also dynamic and detailed, with convincing space and impeccable stereo.” HiFiClass, June 2020

Prisma – Network and Multiroom Technology

The Prisma technology bundle was created to allow everyone in the household to explore, discover, and share the deeply satisfying experience of high-performance music playback – providing multi-room/multi-zone connectivity and control of stored and streamed media, whether wired or wireless, all managed from mobile devices with familiar streaming apps and a dedicated system control app.

Our design philosophy

Primare products embody the Scandinavian design ideal of lagom – that sense of not too much or too little, but just right; everything in balance, proportion, and harmony.

60 DAY FREE TRIAL SUBSCRIPTION

Want to try out Roon? Just send us an email with your Prisma model and serial number, and we will send you a voucher code for a 60-day free trial subscription exclusively from Primare.

More Information
Features

Digital outputs

Digital outputs

Coaxial: RCA

Optical: TOSlink

Sample Rate

Selectable fixed or native: 44.1 kHz/16, 48, 88.2, 96, 176.4 or 192 kHz/24bit

 

Digital input

1x USB-A up to 192kHZ/24bit;
up to DSD128 (5.6MHz) converted to PCM for output

 

Network

Connectivity 

1 x Ethernet LAN port

2 x Internal antennas for Bluetooth and Wi-Fi

LAN: 10/100Mbit Ethernet port

WLAN: IEE 802.11 a/b/g/n/ac compliant; 2.4/5GHz; b, g, n mode

Audio formats

WAV, LPCM, AIFF, FLAC, ALAC, WMA, OGG:
Up to 192kHz/24bit

MP3, MP4 (AAC):
Up to 48kHz/16bit, VBR & CBR 320kbps

DSD:
Up to DSD128 (5.6MHz) converted to PCM output

MQA: passthrough

Streaming

AirPlay 2

Bluetooth®

Chromecast built-in

Roon Ready

Spotify Connect

DLNA/UPnP

 

General

Control

RS232 – for use with external control systems

RS232 Link – for control of other Primare products using RS232 connection

External power supply

5 Volt, 2 Amp, DC

Power Consumption

Standby: <2.9W 

Operate: <3.6W

Dimensions 

143 x 125 x 36 mm (wxdxh) with knobs and connectors

143 x 120 x 36 mm (wxdxh) without knobs and connectors

Weight

0.5 kg

Colour

Black

 


How will you send my item?

We ship to addresses within the UK using Royal Mail and DPD couriers.

How much does delivery cost?

Standard 2-3 working day delivery is FREE on all orders to mainland UK. Next working day courier service is available on all orders for a small fee of £4.99. On some items this is provided for FREE. 

For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.

How long does delivery take?

Depending on the delivery service you choose, delivery usually takes between 1-3 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.

When will you despatch my order?

Orders placed before 3pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.

*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.

Can I track my delivery?

Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order. 

UK Non-mainland and International destinations.

Due to the UK leaving the EU, some of our delivery partners have changed the way we ship to international and offshore destinations. This means that for the time being we are unable to ship items to these locations.

We are still accepting orders to these destinations however delivery times and prices are not final. We will confirm via email once we know more from our delivery partner.

Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. This charge is not final and we may need to charge for additional postage if required.

Shipping to international destinations may require further security checks and I.D. may need to be provided by the cardholder. We reserve the right to cancel any orders where you are do not pass our security checks or do not pay for appropriate postage.

Please note that we are unable to ship some items outside the UK. To avoid any disapointment please contact us before making your order.

What do you class as UK Non-mainland?

Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.

For any further enquiries with regards to your delivery please contact us on 020 8813 7666 and one of our adviser's will be happy to help.


If you're not happy with your item or you've changed your mind.

Even though we're sure you'll be happy with your purchase, it's important that you are aware of how we deal with returns in the event that you need to send something back.

We understand how inconvenient it can be when you buy a product and aren't 100% satisfied with it. For this reason we have designed our returns policy to prevent any further inconvenience to you in these instances.

Under 30 days

  • You can return your goods for a full refund or exchange as long as you inform us of your intention to return the goods within 30 days of receipt, starting from the day after you receive your goods (Exclusions apply, see below.)

  • All return costs are down to the buyer and it is recommended that you return your items using a trackable method with appropriate insurance (if required).

  • Once we have confirmed your return, please ensure that you return the item within 14 days.

  • If a returns number is provided then please ensure that the parcel has this clearly marked.

  • Items need to be returned in "as new" condition in their original packaging. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your items. 

After 30 days

  • We will not offer a refund after 30 days of you receiving your delivery unless your product is faulty. 

Exclusions from our returns policy

As we're sure you'll understand, there are some products that we can't offer returns on due to their nature. These include:

  • Special order items and cables cut from a reel (priced per metre). These items will be clearly identifiable.

  • In-Ear headphones due to health and hygiene reasons.

  • Products that include software which require activation.

 Please note that these exclusions do not apply to items that become faulty.

If your product becomes faulty

We endeavour to get your items to you in fully working order, however in the event that your items do become faulty, please read below on what you should do next.

In a lot of cases with some products, faults can be fixed by performing some basic troubleshooting, so to prevent any further inconvenience to you we advise that you contact our Customer Service team who can guide you through some basic troubleshooting before sending items back.

Under 30 days

  • If your items become faulty within 30 days of delivery you are entitled to a full refund or exchange. Please contact our customer service centre who will provide necessary returns details.

  • Please send the items back with a cover note including a description of the fault and your original order number.

  • Once we have fully tested the item and confirmed the fault, we will process the refund or exchange including cost of carriage back to us (within reason).

  • If during our testing we cannot find a fault, no refund will be given and you will be charged for delivery of the item back to you.

After 30 days

  • After 30 days you will still be able to get your faulty items repaired or replaced within the manufacturers warranty and we will be happy to assist you with this. Please contact our customer service team to find out the best way to get your items repaired or replaced. Please be aware that after 30 days we will not cover you for any carriage costs.