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Custom Design FS 104 Signature Speaker Floor Stands - Black / Chrome

✓ 1 Year Warranty included
✓ Authorised UK Dealer
✓ FREE Next Working Day Courier Service to mainland UK

The What Hi-Fi Award Winning Custom Design FS104 Signature speaker stands are an exceptional example of proper British manufacturing. The central column can be easily mass loaded with Custom Design's Inert Filler, and the four satellite columns combine to provide a totally rigid speaker stand.

£289.00
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Custom Design's philosophy is to achieve business by product design and service success. Responsible social and environmentally friendly practices are an integral philosophy where ever we may retail our products in the world.


Innovation is an integral part of Custom Design. Innovation is part of our company's culture and one of the main reasons for our success over the last 33 years. It is the attention to detail that makes the difference, which to our customers demand.

Stand mount speakers and book shelf speakers require a speaker stand support to position the listening experience to the perfect height of our customers specific requirements. Speaker stands also need to provide a complete rigid, isolating support platform for the speaker to operate at the maximum performance possible. This can be achieved not only by the integrity of the speaker stand, ie the number of supporting columns but the engineering incorporated in to the design, such as the type and number of fixings or the built in specialist isolation acoustic steel or the quality and thickness of materials involved,  4mm oiled and pickled steel for superior surface finish or 4mm acoustic steel for resonance energy absorption and conversion.

The speaker stands designed and manufactured by Custom Design provide the perfect isolating solution for speaker cabinets. Speaker cabinets resonate, therefore the best possible isolation points would be the strongest part, ie the corners which is why Custom Design provide an optional standard range of top plate dimensions and also provide a custom made service so our customers achieve the best possible listening experience and sound performance from their HiFi system.

 
The central columns are manufactured from ERW BS EN 10305-3 steel which can be easily mass loaded with our unique specialist dampening, void dissipating non magnetic material, Inert Filler. The 4 satilite columns combine to provide a totally rigid speaker stand support. The performance improvements are substantial, especially to the dynamic range which seems more open and free compared to conventional central, mass loaded designs. Stereo imaging and precision timing bring more excitement to your listening experience all with an accurate and controlled bass performance. The FS 104 Signature Speaker Stands are an award winning, serious alternative to the usual option of speaker stand design.


The satellite support columns are available in Black or white as standard with Chrome and Brushed Chrome finish optional extra. The laser precision cut hand finished acoustic steel top plates and 4mm oiled and pickled steel base plates for a superior quality finish are available in standard 3 sizes. Designed on the open frame principle to have the minimal effect on the performance of your speakers. The unique 5 column design provide a totally rigid isolating platform and solid foundation for our customers who demand a more exciting and dynamic performance from their speakers.

If you would like to mass-load the centre column of the FS104 Signatures with Custom Design's Inert Filler, we recommend two bags for each 24" column. Available to purchase sperately. 2 bags recommended per central column 610mm (24")

More Information
Features

Top plate dimensions:165 x 180 x 4mm 

Base plate dimensions 220 x 260 x 4mm 

M8 Zinc Plated base isolation spikes supplied as standard

 Allen Key Easy Access and Easy Adjustable M8 Base isolation spikes 

 

 

Specialist Dampening Material Inert filler optional extra £4.99 per bag. 2 bags recommended per central column 610mm (24")

We only recommend Inert Filler with all of our speaker stand support designs.

 


How will you send my item?

We ship to addresses within the UK using Royal Mail and DPD couriers.

How much does delivery cost?

Standard 2-3 working day delivery is FREE on all orders to mainland UK. Next working day courier service is available on all orders for a small fee of £4.99. On some items this is provided for FREE. 

For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.

How long does delivery take?

Depending on the delivery service you choose, delivery usually takes between 1-3 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.

When will you despatch my order?

Orders placed before 3pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.

*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.

Can I track my delivery?

Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order. 

UK Non-mainland and International destinations.

Due to the UK leaving the EU, some of our delivery partners have changed the way we ship to international and offshore destinations. This means that for the time being we are unable to ship items to these locations.

We are still accepting orders to these destinations however delivery times and prices are not final. We will confirm via email once we know more from our delivery partner.

Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. This charge is not final and we may need to charge for additional postage if required.

Shipping to international destinations may require further security checks and I.D. may need to be provided by the cardholder. We reserve the right to cancel any orders where you are do not pass our security checks or do not pay for appropriate postage.

Please note that we are unable to ship some items outside the UK. To avoid any disapointment please contact us before making your order.

What do you class as UK Non-mainland?

Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.

For any further enquiries with regards to your delivery please contact us on 020 8813 7666 and one of our adviser's will be happy to help.


If you're not happy with your item or you've changed your mind.

Even though we're sure you'll be happy with your purchase, it's important that you are aware of how we deal with returns in the event that you need to send something back.

We understand how inconvenient it can be when you buy a product and aren't 100% satisfied with it. For this reason we have designed our returns policy to prevent any further inconvenience to you in these instances.

Under 30 days

  • You can return your goods for a full refund or exchange as long as you inform us of your intention to return the goods within 30 days of receipt, starting from the day after you receive your goods (Exclusions apply, see below.)

  • All return costs are down to the buyer and it is recommended that you return your items using a trackable method with appropriate insurance (if required).

  • Once we have confirmed your return, please ensure that you return the item within 14 days.

  • If a returns number is provided then please ensure that the parcel has this clearly marked.

  • Items need to be returned in "as new" condition in their original packaging. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your items. 

After 30 days

  • We will not offer a refund after 30 days of you receiving your delivery unless your product is faulty. 

Exclusions from our returns policy

As we're sure you'll understand, there are some products that we can't offer returns on due to their nature. These include:

  • Special order items and cables cut from a reel (priced per metre). These items will be clearly identifiable.

  • In-Ear headphones due to health and hygiene reasons.

  • Products that include software which require activation.

 Please note that these exclusions do not apply to items that become faulty.

If your product becomes faulty

We endeavour to get your items to you in fully working order, however in the event that your items do become faulty, please read below on what you should do next.

In a lot of cases with some products, faults can be fixed by performing some basic troubleshooting, so to prevent any further inconvenience to you we advise that you contact our Customer Service team who can guide you through some basic troubleshooting before sending items back.

Under 30 days

  • If your items become faulty within 30 days of delivery you are entitled to a full refund or exchange. Please contact our customer service centre who will provide necessary returns details.

  • Please send the items back with a cover note including a description of the fault and your original order number.

  • Once we have fully tested the item and confirmed the fault, we will process the refund or exchange including cost of carriage back to us (within reason).

  • If during our testing we cannot find a fault, no refund will be given and you will be charged for delivery of the item back to you.

After 30 days

  • After 30 days you will still be able to get your faulty items repaired or replaced within the manufacturers warranty and we will be happy to assist you with this. Please contact our customer service team to find out the best way to get your items repaired or replaced. Please be aware that after 30 days we will not cover you for any carriage costs.
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