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Bose QC20 QuietComfort 20 Noise Cancelling headphones for Apple devices

✓ 2 Year Warranty included

✓ Authorised UK Dealer

✓ FREE Next Working Day Courier Service to mainland UK

 


Shut out the world and lose yourself in your music—or let the world in. It’s your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort® 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear®+ tips provide a soft, secure fit.

Regular Price: £249.95

On Sale Price £228.90

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Bose

FREE Delivery to Mainland UK*

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All Next Working Day orders placed before 4pm are dispatched same day (Excludes bank holidays and weekends).

RETURNS
We're pretty sure you'll be happy with your purchase, however for details about our returns policy click here.

 

Product Description

Details

In ear. Noise cancelling. Better sound.

Shut out the world and lose yourself in your music—or let the world in. It’s your choice with the first in-ear noise cancelling headphones from Bose. The QuietComfort® 20 Acoustic Noise Cancelling headphones let you enjoy better sound every day, everywhere you go. Turn on noise cancelling to reduce surrounding distractions and focus on your music. Or, at the touch of a button, activate Aware mode to hear what’s happening around you. Proprietary StayHear®+ tips provide a soft, secure fit. The inline microphone and remote let you switch easily to calls and control of certain functions. Choose either the QC®20 Apple device model or the QC®20 Samsung and Android™ model to use with your respective device.

 

  • Bose® noise cancelling technology, shut out the world and focus on your music
  • Aware mode to hear what’s around you at the press of a button
  • Deep, clear sound from the Active EQ and TriPort® technology
  • Soft, and secure for hours of listening from proprietary StayHear®+ ear tips

 

Lose yourself in your music

QC®20 headphones let you experience music on the go as never before. You'll enjoy lifelike, digital sound quality that stands out from the noise around you—plus the freedom of an in-ear headphone. StayHear®+ tips physically block some noise while our Acoustic Noise Cancelling technology electronically reduces most of what's left. It's just you and your music, even in noisy environments.

Tune in to your environment

But there are moments when you may not want to be so cut off from your surroundings. Crossing a city street. Waiting for airline gate announcements. This is where Aware mode comes in. Instead of removing your headphones, just press a button, and you're back in touch with the sounds around you—while your music keeps playing, and you still experience some noise cancellation.

Engaging sound

All this, plus Bose lifelike sound. Sound you wouldn't expect from in-ear headphones. Our TriPort® technology and Active EQ combine to give your music a depth and balance that keep your daily soundtrack fresh and alive. The subtle details shine through, too. So wherever you are, your music's front and center.

 

Advanced ear tip technology

And your music's even easier to enjoy when you're not fussing with your headphones. Proprietary StayHear®+ tips create a soft, secure fit with no need to force them into your ears. The cone shape spreads contact evenly across the ear for maximum comfort, and forms a gentle seal that contributes to the headphones' full-spectrum noise reduction. 

You're in control

Controls are all at your fingertips. Use the slider switch on the control module to turn noise cancelling on and off. The inline microphone/remote houses Aware mode and call answer/end buttons. The 4-button remote, provides volume and music control plus access to voice-recognition apps, like Siri® or Google search.

Rechargeable battery

The lithium-ion battery (located inside the module) charges in just 2 hours with the included USB cable, and delivers up to 16 hours playing time per charge. A battery indicator light displays power status. And, even if the battery dies your music still plays with performance equal to that of our regular in-ear headphones.

 

FAQ

Can I use the headphones even if noise cancelling is off or if the battery is depleted?
Yes, QC®20 headphones are still able to play audio if the battery power is depleted and the unit is powered off. You will not be able to use noise cancelling or Aware mode, however, and Active EQ, which electronically provides more lifelike audio reproduction, is disabled. These technologies need power to operate.


What devices can I use with QC®20 headphones?
QC®20 headphones are specifically designed to work with selected Apple® or selected Samsung® and Android™ devices. An inline microphone and one-touch answer/end button allow for seamless switching between your calls and music. Some phones may require you to hold the answer/end button for a few seconds to perform these functions.


Can I use QC®20 headphones in the rain or snow?
No, QuietComfort® 20 headphones are not designed to be used in wet environments.

 

Features

Specifications

Features

Dimensions

QC®20 headphones for Apple® devices (Including cable and StayHear®+ tips)

-Length: 132.00 cm
-Weight: 44.00 g

 

Compatible Devices

-iPod, iPhone and iPad

 

StayHear®+ tips

-Height: 3.20 cm
-Width: 2.50 cm
-Depth: 1.30 cm

 

USB cable

-Length: 30.50 cm

 

Clothing clip

-Height: 2.50 cm
-Width: 0.30 cm
-Depth: 1.80 cm

 

Control module

-Height: 8.90 cm
-Width: 3.20 cm
-Depth: 0.95 cm

 

Carrying case

-Height: 2.50 cm
-Width: 14.00 cm
-Depth: 8.00 cm

 

 

 

Additional details

Rechargeable lithium-ion battery

-Charging time: 2 hours
-Battery life: 16 hours per full charge

Delivery

Due to the current Covid-19 restrictions - there may be delays of up to 48 hours to our estimated delivery times.


How will you send my item?

We ship to addresses within the UK using Royal Mail and DPD couriers.

How much does delivery cost?

Standard 2-3 working day delivery is FREE on all orders to mainland UK. Next working day courier service is available on all orders for a small fee of £4.99. On some items this is provided for FREE. 

For orders to UK Non-mainland and International destinations, there will be an additional charge at checkout. Please see below for more information.

How long does delivery take?

Depending on the delivery service you choose, delivery usually takes between 1-3 working days to mainland UK from the moment we despatch your order. Orders to UK non-mainland and international destinations can take longer.

When will you despatch my order?

Orders placed before 4pm are processed and despatched the same day (excluding bank holidays and weekends). Orders placed on weekends will be processed and despatched the following working day.

*Please note that international orders may require extra checks before we are able to despatch your order so timescales may vary.

Can I track my delivery?

Yes - Order tracking is offered as standard on all items, whether they are shipped via DPD or Royal Mail. You will receive your tracking information via email once we have despatched your order. 

UK Non-mainland and International destinations.

Shipping for all items to UK Non-Mainland and International destinations will incur a charge at checkout. If a delivery charge is not applied automatically at checkout, we will contact you to arrange payment and reserve the right to cancel your order if you refuse to pay for appropriate delivery. Please feel free to contact us if you would like to query the prices to your destination.

Shipping to international destinations may require further security checks and I.D. may need to be provided by the cardholder.

Please note that we are unable to ship some items outside the UK. To avoid any disapointment please contact us before making you order.

What do you class as UK Non-mainland?

Rep. Ireland, N. Ireland, Channel Islands, Jersey, Guernsey, Isle of Wight, Isle of Man and Scottish Highlands. If you are unsure whether your address is classed as UK Non-mainland please feel free to contact us and an advisor will be happy to help.

For any further enquiries with regards to your delivery please contact us on 020 8813 7666 and one of our adviser's will be happy to help.

Returns


If you're not happy with your item or you've changed your mind.

Even though we're sure you'll be happy with your purchase, it's important that you are aware of how we deal with returns in the event that you need to send something back.

We understand how inconvenient it can be when you buy a product and aren't 100% satisfied with it. For this reason we have designed our returns policy to prevent any further inconvenience to you in these instances.

Under 14 days

  • You can return your goods for a full refund or exchange as long as you inform us of your intention to return the goods within 14 days of receipt, starting from the day after you receive your goods (Exclusions apply, see below.)

  • All return costs are down to the buyer and it is recommended that you return your items using a trackable method with appropriate insurance (if required).

  • Once we have confirmed your return, please ensure that you return the item within 14 days.

  • If a returns number is provided then please ensure that the parcel has this clearly marked.

  • Items need to be returned in "as new" condition in their original packaging. We don't mind if you open the product to check it, however any used or damaged products will be subject to a 25% handling fee so please take care when opening your items. 

After 14 days

  • We will not offer a refund after 14 days of you receiving your delivery unless your product is faulty. 

Christmas Returns Policy

  • Any product purchased between 27/11/20 and 24/12/20 will qualify for our extended returns policy.

  • If your purchase is made within this time you have until 01/01/2021 to inform us of your intention to return your items.

  • All orders placed within this time which are outside of the standard 14 day policy can only be returned for a credit. All credits need to be used within 90 days of issue.

  • Please ensure you inform our Customer Service team in writing or via email (returns@homeavdirect.com).

  • Any items being returned need be in brand new, unopened and unused condition.

  • All products must be returned to us within 14 calendar days after our Customer Service team have authorised a return.

  • Any promotional items received FREE at the time of purchase must also be returned, unused and unopened, otherwise the value of the promotional item will be deducted from the credit.

Please note: Our normal returns policy still applies on all orders if you are within the 14 day returns period.



Exclusions from our returns policy

As we're sure you'll understand, there are some products that we can't offer returns on due to their nature. These include:

  • Special order items and cables cut from a reel (priced per metre). These items will be clearly identifiable.

  • In-Ear headphones due to health and hygiene reasons.

  • Products that include software which require activation.

 Please note that these exclusions do not apply to items that become faulty.

If your product becomes faulty

We endeavour to get your items to you in fully working order, however in the event that your items do become faulty, please read below on what you should do next.

In a lot of cases with some products, faults can be fixed by performing some basic troubleshooting, so to prevent any further inconvenience to you we advise that you contact our Customer Service team who can guide you through some basic troubleshooting before sending items back.

Under 28 days

  • If your items become faulty within 28 days of delivery you are entitled to a full refund or exchange. Please contact our customer service centre who will provide necessary returns details.

  • Please send the items back with a cover note including a description of the fault and your original order number.

  • Once we have fully tested the item and confirmed the fault, we will process the refund or exchange including cost of carriage back to us (within reason).

  • If during our testing we cannot find a fault, no refund will be given and you will be charged for delivery of the item back to you.

After 28 days

  • After 28 days you will still be able to get your faulty items repaired or replaced within the manufacturers warranty and we will be happy to assist you with this. Please contact our customer service team to find out the best way to get your items repaired or replaced. Please be aware that after 28 days we will not cover you for any carriage costs.

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